Advertiser: Gauteng Provincial Government / Department of Health
REF NO: 04508
DIRECTORATE: District Health Services
SALARY: R319 473 per annum (Plus benefits)
CENTRE: Tshwane District: Region C
REQUIREMENTS: Diploma / degree in General Nursing and Midwifery and Community Health Nursing. Registered at the SANC as a Professional Nurse. A minimum of 7 years appropriate / recognizable experience in nursing after registration as a Professional Nurse with the SANC in General Nursing. Valid Code EB Driver’s License. At least 5 years’ experience should be related to working in PHC Clinics and Community Health services. Quality Assurance experience will be a recommendation. Computer literacy and able to work on EXCEL; ACCESS; Word; Power Point is a requirement Communication skills should be exceptional.
DUTIES: Visiting facilities in the district according to a monthly plan Responsible for the monitoring and assistance with the implementation of District quality improvement plan in the Clinics; CHC’s and District Hospitals Collection of monthly data from facilities on Quality Assurance Monitor waiting time management in facilities and assist in developing strategies to reduce waiting time Monitor complaint management in the facilities. Manage complaints in the district and assist with the investigation and management of SAI’s (Serious Adverse Incidents). Responsible for the management of the customer care program in District Health Services (Clinics; CHC’s and District hospitals). Assist in the implementation of the National Health Core Standards and auditing of facilities. Compile reports and analyze data for quality improvement Assist in research projects and surveys to improve Quality of Services. Conduct training on quality related matters for staff working in clinics; CHC’s and District Hospitals in Tshwane District. Assist in the planning and arrangement of the Regional Service Excellence function. Assist in development of standards to improve quality of services in the District.
ENQUIRIES: Mrs CL Brink , Tel No :(012) 451 051
APPLICATIONS: Applications must be delivered to The Fields Building, 427 Hilda Street, Cnr Hilda and Burnett, Hatfield or post to P.O Box 9514, Pretoria, 0001 or apply onlineat:www.gautengonline.gov.za
CLOSING DATE: 8 August 2014
It is the department’s intention to promote equity through the filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required.
NOTE: Applications must be submitted on form z83, obtainable from any Public Service Department or on the internet at www.dpsa.gov.za / documents. The Completed and signed form should be accompanied by a recently updated CV as well as certified copies of all qualification / s and ID document( no copies of certified copies allowed, certification should not be more than six months old). Failure to submit all the requested documents will result in the application not being considered.
Correspondence will be limited to short-listed candidates only. If you have not been contacted within three (3) months after the closing date please accept that your application was unsuccessful.
Interview Hints and Tips
Arrive on time for the interview. Plan your trip and leave early if you have to or if you are unfamiliar with the area. Give yourself enough time to find the building as well as parking. You also need keep your diary open after the interview. Your interview might be running longer than anticipated.
Remember to take a few extra copies of your CV with you. One copy is for you should you have to refresh your memory. The other copies are for the interviewer and anyone else sitting in on the interview. You only need to produce these if there is a need for them.
Be careful not to over- or under-dress for an interview. The golden rule is to look professional and smart even if everyone else at the company is wearing jeans. Speak to your employment agency for guidance with specific acompanies.
Women:
- More conservative outfit and coordinate all the colours
- Moderate shoes
- Limited jewellery
- Make sure your hairstyle is neat and hair clean
- Not too muck make-up and perfume
- Nails must be neat and clean
Men:
- Conservative suit with a white long sleeve shirt
- Conservative tie (no cartoon characters)
- Dark socks, professional shoes
- Limited jewellery
- Make sure your hairstyle is neat and hair clean
- Not too much aftershave
- Nails must be neat and clean
The interviewer will be judging the effect of your appearance on customers as well as staff. Your "look" must project the fact that you are the perfect '"fit" for that specific position and company.
Get rid of chewing gum and check your overall appearance before walking into the organisation's premises.
Switch your cellphone off once the interviewer knows that you have arrived for the interview - never, ever take a call during an interview. If there is a medical emergency in your family and your phone needs to be on then inform the interviewer and ask for permission to leave your phone on. In most cases the person will agree to it.
Remember to take a file with pen paper with you to the interview. This will assist you in making notes and to write down questions you might want to ask later.
The interview starts when the first question is asked. Right? Wrong. The interview starts the minute you arrive at the company and you will be under scrutiny by everyone who knows that interviews are being held. Be friendly with cleaning staff, secretaries and everyone else you encounter on your way to the interview. This will make you feel more positive as well as leave positive people in your wake. The last thing you need is for a staff member to mention how rude you were before the interview. Or for the secretaries to tell the manager that you had an attitude with them and you thought you were important!
Studies have shown that most interviewers make up their mind within the first few minutes. You therefore need to greet your interviewer by making comfortable eye contact, shaking hands firmly and introducing yourself in a confident manner.
Make a connection and build a relationship with the interviewer. Remember that they are already happy with your CV and now wants to check you out. Your attitude will be more important than most of your answers.
Only sit down when offered a chair.
If you are offered any coffee or tea you have three choices: Coffee, tea or nothing. Do not go and ask for something not offered - the organisation might not have it on the premises and the interviewer could feel embarrassed.
Keep an eye on your body language and avoid fidgeting, biting your nails, playing with your car keys, etc.